repair

Computer
Repair

Microsoft PC, Apple Mac,
Virus Removal, Liquid Spill Cleaning


Schedule your
computer repair service


Service Rates
for computer repair

"Why call a geek, when you can call a professional?"

Break-Fix

No matter what size business you run, when computer equipment breaks down, work often stops. When work stops, so does income. If work stops for too long, you may lose customers. A small office or retail business is perhaps the least able to tolerate the loss of a functioning computer.

CPR offers comprehensive computer repair for both PC and Mac platforms. We serve businesses and residents in Honolulu, Hawaii by offering component level repair and system support. Our skilled technicians are highly experienced in all forms of desktop and laptop repair.

We’ll quickly diagnose any problems and then carry out whatever repairs are necessary, fixing or replacing parts to get you back online as soon as possible. If repair isn’t feasible for some reason, we’ll work to recover your data securely and have it safely back in your hands as soon as we can.

Hardware

Our services include full hardware diagnostics, parts ordering and installation, memory and hard drive upgrades & replacement, out of warranty Microsoft & Apple repair & upgrades, and support all brands of laptop and desktop computers. Keep in mind, the cost of replacement will depend on the extent of the damage, and in some cases, it may not make sense to fix a computer with a major component malfunction.

Software

Our services include operating system and software installation, Windows & OS X troubleshooting & cleanup, data recovery and disaster assessment, virus & malware removal, PC-to-PC & PC-to-Mac conversion assistance, and network & wireless troubleshooting.

Warranty

We offer a 30-day warranty on all services provided, and there is no labor charge for units repaired during this period, as long as the issue relates to the original job. Data backup and restoration may increase the turnaround time of a repair. Most repairs can be completed in 2 - 3 days.


  •   MALWARE REMOVAL

    Find, Eliminate, Fix

    Viruses and spyware are the primary reason our clients contact us. Unlike other computer repair services, we will not "format and re-install" unless it is absolutely necessary. We are very successful at removing viruses without the need to reinstall all of your software, thus saving you a lot of time and effort and getting your computer back to you the way you remember it.

    What We Do

    Although we offer on-site assistance, virus removal generally needs to take place In-Shop so that we can connect the infected computer to our systems for proper removal. Also, virus scans can sometimes take hours to complete. With the computer In-Shop, the technician can work on another computer while waiting for a virus scan to finish. This will help reduce your cost, as opposed to having to pay to have a technician wait for those scans to complete at your home.

    ▪︎ We will locate and remove all Spyware, Viruses, and Malware
    ▪︎ We'll also remove malicious threats (Trojans, Rootkits, etc..)
    ▪︎ We'll find problems your security software missed
    ▪︎ We'll clean all files that may have been infected
    ▪︎ We'll tidy up any operating system issues
    ▪︎ Special: CPR Security Suite included! (1-year subscription)

    CPR Security Suite

    When we service infected computers, we offer the CPR Security Suite as a reliable alternative to expensive anti-virus and anti-spyware solutions. The CPR Security Suite includes a collection security applications and enhancements, which are actively complemented by one another. It consists of 1 Internet Security System (anti-virus/anti-spyware/anti-malware/firewall), 3 system scanners, and the CPR Live Assistance application. These applications are carefully tweaked and updated to provide the latest security solution for your system.

  •   LCD SCREEN REPLACEMENTS

    Image Output Issues

    Accidents happen. Sometimes a screen can get cracked or shattered. We're here to help. Laptop LCD screens can be fragile and break more easily than people think. Although we don't carry and sell the actual replacement hardware, we offer a 1 day turnaround service for a price that is hard to beat.

    What We Do

    This service aims to support end users experiencing a malfunctioning or damaged LCD screen, defective power inverter, dimmed image output, screen that turns on and off, screen lines or dead pixels, and laptop PC, or Netbook with any kind of screen malfunction with a quick turnaround so they are able to get back up to speed in no time.

    We install your replacement screen in 1 business day. This offer is for the service only, as screens are not included. You are required to order a replacement LCD screen from the unit's manufacturer, and bring it along with your computer. This offer is for Windows PCs only, as we are no longer providing screen replacement services for Apple units.

  •   LIQUID SPILLS

    What We Do

    When you bring your computer in for a spill cleaning, we completely disassemble it and clean all affected parts. Then we reassemble the computer and test it to determine if any of the parts need to be replaced. A technician will then call you with the cost to replace any damaged parts. At that point you may choose to continue the repair or opt to have a data backup of your files performed.

    You'll get the same advice we'd give a good friend. If it makes more sense to purchase a new computer, we'll let you know. The procedure involves reseating internal components, cables and wires, replacing any defective components (extra charges may apply), and backing up ALL your personal data, if necessary.

    Frequently Asked Questions

    ▪︎ What are the chances my computer will be OK?
    The chances are surprisingly good. But keep in mind, most spill damaged computers will require replacement parts.

    ▪︎ My computer won't turn on after a spill. Is it worth cleaning?
    If the computer is fairly new, it makes sense to attempt a spill cleaning. If it is older than five years, it may be time to consider a new unit.

    ▪︎ How does this affect my manufacturer's warranty?
    The manufacturer's warranty does not cover damage caused by spills. They charges pretty steep prices to deal with spill damaged computers. Our prices are much more reasonable.

    ▪︎ Is there some type of warranty on spill cleaning?
    We offer a standard 30 day warranty on the replaced parts unless otherwise specified at the time of the repair. We do not warrant the entire computer.

    ▪︎ It was just a little liquid. How could that have killed my computer?
    It really depends on where the liquid made contact with the internal components. The tiniest amount of liquid could cause a logic board to fail. (The logic board is the main circuit board in your computer that connects to every part of the machine.) The logic board of a computer is densely crowded with many sensitive components.

Break-Fix

No matter what size business you run, when computer equipment breaks down, work often stops. When work stops, so does income. If work stops for too long, you may lose customers. A small office or retail business is perhaps the least able to tolerate the loss of a functioning computer.

CPR offers comprehensive computer repair for both PC and Mac platforms. We serve businesses and residents in Honolulu, Hawaii by offering component level repair and system support. Our skilled technicians are highly experienced in all forms of desktop and laptop repair.

We’ll quickly diagnose any problems and then carry out whatever repairs are necessary, fixing or replacing parts to get you back online as soon as possible. If repair isn’t feasible for some reason, we’ll work to recover your data securely and have it safely back in your hands as soon as we can.


Hardware

Our services include full hardware diagnostics, parts ordering and installation, memory and hard drive upgrades & replacement, out of warranty Microsoft & Apple repair & upgrades, and support all brands of laptop and desktop computers. Keep in mind, the cost of replacement will depend on the extent of the damage, and in some cases, it may not make sense to fix a computer with a major component malfunction.


Software

Our services include operating system and software installation, Windows & OS X troubleshooting & cleanup, data recovery and disaster assessment, virus & malware removal, PC-to-PC & PC-to-Mac conversion assistance, and network & wireless troubleshooting.


Warranty

We offer a 30-day warranty on all services provided, and there is no labor charge for units repaired during this period, as long as the issue relates to the original job. Data backup and restoration may increase the turnaround time of a repair. Most repairs can be completed in 2 - 3 days.

  • Check your

    Service Status

    Ongoing updates for all computer repair and data management jobs. You can also review previously
    completed jobs.

     

  • Reviews from

    Our Satisfied Patrons

    "Nothing but great results from CPR! Very professional, fast,efficient, and quality service! "

    - Jason Takara

     

  • 2015 Award

    Best of Honolulu

    Going strong! For the third year in a row, CPR is awarded the Best of Honolulu for IT services, computer repair and data management.

     

  • The

    CPR Team

  • "We craft functional, modern websites, and help people find them."

    @cprtech

  • "Websites promote you 24/7: No employee will do that."

    @cprtech